A lot has been said about our business model, our proprietary technology, and our innovative approach to care. But make no mistake: Our people are the most important component of our success. Always willing to go the extra mile for our patients, this big-hearted group of professionals is what makes us…well, zoom! Our monthly employee spotlight is dedicated to celebrating the incredible work our employees do inside of Zoom—and the lives they lead outside it.
In December 2019, a long-held goal of ours was finally realized: We launched ZOOM+Care Mental Health in Seattle.
Similarly to Oregon, patients seeking mental-health treatment in Washington can face long wait times and limited options. Our newly-opened Bellevue & 4th Street Clinic helps fill a critical need by providing quality, accessible mental healthcare to East Seattle residents.
Leading the charge at Bellevue & 4th is Dr. Ebony Blackmon Humphrey: An experienced Doctor of Nursing Practice and Psychiatric Mental Health NP. (Officially, her title is DNP ARNP PMHNP-BC. Say that tens times fast!)
Keep reading to learn more about Ebony’s passion for helping others, her advice for prospective ZOOM+Care candidates, and her proudest moment on the job so far.
What inspires you most about your work?
My spirituality is the deepest part of me. It is my internal motivation. It helps me give all of myself clinically to each person trusting me to make sense of their story. I value, metaphorically the books called “people” I have read and will continue to read on my journey. Their stories mean everything to me.
What advice do you have for prospective candidates?
Love what you do, as people from all walks of life are trusting you to make sense of their life’s artwork. Stare at their life’s painting and help them understand that all of the markings are not permanent. Some markings will fade away in conversation, others with medication, but most of them will become less meaningful with time.
What are three words you would use to describe ZOOM+Care?
Cutting-edge, daring, and impactful.
What is your favorite Thing about our approach to care?
Zoom’s presence inside local communities makes care local and accessible.
What is your proudest moment at ZOOM+Care?
Anytime a patient returns to tell me about what has changed in their life for the better.
Do you enjoy helping others on their journey to better health? We’re hiring!