Privacy Notice

Date

May 9, 2024

Source

ZoomCare

Your privacy as a ZoomCare patient is a top priority. Consistent with our commitment to you, we strive to adhere to industry best practices for patient privacy, and if we believe your privacy might be compromised, we take immediate steps.

ZoomCare discovered on March 8, 2024, that a former ZoomCare employee, while employed by ZoomCare, inappropriately accessed patient demographic information without a work-related reason between December 28, 2023, and December 30, 2023. The information accessed may have included name, address, phone number, email address, and date of birth.

ZoomCare sincerely apologizes, and we want you to know that we have taken the appropriate action to address this issue. To prevent future incidents and reduce potential harm, ZoomCare has obtained written assurances from the individual involved that the information has been permanently deleted.

Based on the nature of the information disclosed, we do not believe ZoomCare patient personal information is at risk of exposure and there are no additional steps you need to take at this time.

Thank you for your trust in us. We value being part of your healthcare journey and appreciate the opportunity to care for you. If you have any questions or concerns about this notice, please contact the ZoomCare Privacy Officer toll-free at 855-717-7757.

About ZoomCare

ZoomCare® is the leading provider of on-demand retail and digital healthcare, providing urgent care, primary care, specialty care, mental health, telemedicine, and more at zoomcare.com. For more updates, follow us on social media at @zoomcare. Direct all press requests to press@zoomcare.com.

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