2018 Zoom Transparency Toolkit
A new tool to empower insurers to reduce healthcare costs
October 3, 2018 Portland, Oregon
ZOOM+Care, the leading provider of on-demand complete healthcare services, today released
its 2018 Transparency Toolkit, designed to help insurers reduce the costs of healthcare while
increasing transparency and accountability.
Zoom’s publication of its Transparency Toolkit is significant for three reasons:
This 2018 Transparency Toolkit builds on the 2018 Zoom Transparency Report [released in
May 2018]. The Transparency Report was well-received because it documented, for the first
time, how ZOOM+Care and its insurance partners can collaborate to eliminate waste – driving
quality up and costs down. The Transparency Report and Toolkit support the messages
delivered by Oregon Health Authority Director Patrick Allen in statewide meetings to address
ways to improve transparency and accountability throughout Oregon’s health system.
“The Zoom Transparency Toolkit empowers insurers to control the price they pay for
healthcare. The insurer’s cost is now based on their fact-based Insurer Score – a measure of
their efficiency and friction”, said Dave Sanders, MD CEO and Co-Founder of ZOOM+Care.
“Taken together, the Transparency Report and Transparency Toolkit point the way toward a
fresh model for how insurers and providers work together to eliminate waste and increase
value – we hope insurers will tap the power of this Toolkit to reduce the cost of care, and then
pass along the savings to the employers and individuals who pay dearly for health insurance”,
ZOOM+Care® is creating a better way to get and give healthcare. The Portland-based
innovator is the leading provider of on-demand retail and digital healthcare. Zoom® cares for
over 200,000 people per year at 36 neighborhood clinics in Portland and Seattle. Zoom
provides complete care including urgent care, primary care, specialty care, mental health,
telemedicine and more. ZOOM+Care was founded in 2006 by Portland, Oregon physicians
David Sanders, M.D. and Albert DiPiero, M.D. MPH. ZOOM+Care was built on the Promise of
Twice 1/2 Ten® - twice the health, half the cost, ten times the delight. ZOOM+Care has been
selected as one of Oregon's most admired healthcare companies for the past four years.
ZOOM+Care has been responsible for many healthcare firsts. Zoom built the first online
scheduler with same-day access to more than 1000 daily no-wait appointments; created the
innovative neighborhood retail clinic format; invented the Perfect Visit® and Magic Minute™
built the first team-based care organization; helped pass landmark legislation allowing clinics to
provide prescription medications and for video medical visits to be paid for by insurance
companies; published transparent prices on its website; and offered convenient office hours
365 days a year, in some cases until midnight. For additional information about ZOOM+Care,
please visit ZoomCare.com.