Effective Date: September 28, 2017
This Website and App Privacy Statement (“Statement”) describes the (i) types of information that Zoom Management, Inc. and its affiliates, including the entities that comprise ZoomCare (“ZoomCare”, “We”, or “our”) may collect from you or that you may provide when you visit our website (www.zoomcare.com) (the “Website”) and use its functionalities, or use the ZoomCare-On-Demand Healthcare iOS mobile application (the “App” and together with the Website, the “Services”); and (ii) our practices for the collection, use, and disclosure of that information.
Please read this Statement carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, you agree to this Statement. This Statement may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Statement periodically for updates.
This statements covers:
This Statement does not apply to protected health information (“PHI”), or information that we collect by other means (including offline) or from other sources. Any PHI that we collect is governed by the ZoomCare Notice of Privacy Practices
We collect information from you in two ways. First, you provide us with certain information when you register for and use our Services. Second, we collect certain information automatically as you interact with our Services.
We may collect Personal Information from you when you register as a user, communicate with us through the chat function on our Website, provide comments and suggestions, submit content or send us feedback. “Personal Information” means any information we collect that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, insurance benefit coverage, and other information when needed to provide a service you requested. If you do not want us to collect this information, please do not provide it.
When you use our Services, you may do so anonymously, unless you have previously indicated that you wish ZoomCare to remember your login and password. We log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit and how long you spend there. But, we do not link your IP address to any Personal Information unless you have logged in to our website.
We (or service providers on our behalf) may use technologies, including “cookies” and “web beacons,” to automatically collect information about how you use the Services. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only Personal Information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Web beacons are web page elements that can recognize certain types of information on your computer or mobile device, such as the time and date you viewed a page, which emails are opened, which links are clicked, and similar information.
Information that may be collected by cookies and web beacons when you use the Services may include, without limitation:
If you prefer not to receive cookies while using our Services, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of our Services if you do so. You do not need to have cookies turned on to use/navigate through many parts of our Services.
We use a third-party payment processors to handle payment transactions. Any payment transactions will be subject to these third party payment processors’ privacy policies.
Your Internet browser and mobile device may allow you to adjust your browser settings so that “do not track” requests are sent to the websites you visit. ZoomCare respects your wishes and will not track user activity once “do not track” signals have been activated.
We may use your Personal Information for any of the following circumstances:
ZoomCare also uses your personal information for interest-based advertising, retargeting, and contextual advertising. Interest-based advertising involves the collection of data across different web domains so we can deliver ads that are tailored to your interests. Our retargeting practices allow ZoomCare to show you products we think you would be interested in based on your activity on the Services. Contextual ads are customized based on the content you are viewing at any particular time. You can read more about this type of data-driven marketing on the Network Advertising Initiative website, http://www.networkadvertising.org.
We may share the Personal Information we collect in connection with the Services with third parties, as described below:
We may occasionally send commercial emails to you with information about our new products and services that provide radical access and control of your health.
If you’d like to opt out of these commercial emails you can do so by sending an email to email@example.com or by clicking on the “unsubscribe” link at the bottom of emails that you receive from us. Please note that this will not unsubscribe you from non-commercial emails that we send concerning patient care or individual member services.
We do not knowingly collect contact information from children under the age of 13 without verifiable parental consent. If we become aware that a visitor under the age of 13 has submitted personal information without verifiable parental consent, we will remove his or her information from our files.
We have implemented commercially reasonable measures designed to secure your personal information from unauthorized access, use, alteration and disclosure. However, the transmission of information via the Internet is not completely secure. You acknowledge that: (a) the limitations of the Internet are beyond our control; (b) the security, integrity and privacy of information and data exchanged between you and us cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. ZOOM has no responsibility or liability for the security of information transmitted via the Internet.
ZOOM is required to comply with the terms of this Statement as it is currently in effect. We reserve the right to change the terms of this Statement. Any such revisions may be applied to Personal Information obtained before the effective date of the revision.
If we revise this Statement, we will prominently post notification of the change and the revised Statement on our website before the effective date of the revision.
If you have any questions about any of the above information, please contact ZoomCare at:
Mail: ZoomCare, 1455 NW Irving St., #600, Portland, OR, 97209