Last modified: 08/31/2020
ZoomCare Management Inc. and its affiliates (collectively, “ZoomCare”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
This policy applies only to information we collect in the Website and App, in email, text, and other electronic communications sent through or in connection with the Website or App.
This policy DOES NOT apply to information that:
Further, this policy does not apply to protected health information. Information that is protected health information may be subject to additional protections, and you may have additional rights regarding such information, pursuant to the federal Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”), and similar state laws, as applicable. Please refer to ZoomCare’s Notice of Privacy Practices for more information regarding your protected health information.
Medical Advice or Services
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY.
The content of the Website and App is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind. Further, the Website and App are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. You should always seek the advice of your qualified ZoomCare health care professional or other qualified health care professional with any questions or concerns you may have regarding your individual needs and any medical conditions. Visiting the Website, downloading the App, or registering for a ZoomCare account does not create a physician-patient relationship. Reliance on any information appearing on the Website or App, without further consultation with a ZoomCare health care professional, is solely at your own risk.
Children Under the Age of 13
The Website and App are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
An authorized representative is an individual who has the authority to create and manage a ZoomCare account on the Website and App on behalf of a minor child or other individual over whom the authorized individual has legal authority. An authorized representative may include a parent, guardian, or other legal representative.
An authorized representative may authorize and/or have access to ZoomCare account for a dependent. The dependent’s ZoomCare account will be linked to the authorized representative’s account until the earlier of the date: (i) the minor dependent reaches the age of 18, or (ii) ZoomCare is notified by the dependent’s authorized representative or a court of law or agency with appropriate authority that the dependent has been emancipated, attained legal custody of his or her own health information, or that a different authorized representative has been named. Each authorized representative will have the same rights to access and communicate through the dependent’s ZoomCare account. Each authorized representative agrees that if he or she becomes aware of any change in any authorized representative’s relationship to the dependent that may result in the authorized representative no longer qualifying as an authorized representative, the authorized representative will advise ZoomCare of the same.
Information We Collect and How We Collect It
We collect information from and about users of our Website and App:
Information You Provide to Us
When you download, register with, or use the App or use or register through the Website, we may ask you provide information by which you may be personally identified, such as name, postal address, email address, telephone number, and information related to your health care (“personal information”).
This information includes:
Automatic Information Collection and Tracking
When you download, access, and use the App or access or use the Website, the App or Website may use technology to automatically collect:
If you do not want us to collect this information do not use the Website or do not download the App or delete it from your device. Note, however, that opting out of the App’s collection of location information will disable its location-based features.
Information Collection and Tracking Technologies
The technologies we use for automatic information collection may include:
Third-Party Information Collection
When you use the Website, App or their content, you may be directed to our third-party payment processor to handle payment transactions with ZoomCare. Any payment transactions will be subject to such third-party payment processors’ privacy policies and terms and conditions.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.
We may use the information we collect to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose personal information that we collect or you provide:
Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Your browser or mobile device may allow you to adjust your settings so that “do not track” requests are sent to the websites you visit. ZoomCare will not track user activity once “do no track” signals have been activated.
Mail: ZoomCare, 1455 NW Irving St., #600, Portland, OR, 97209