COVID-19 Testing Options

As we continue to navigate the COVID-19 crisis together, we'd like to be your go-to resource for both information and testing. Currently, ZOOM+Care offers two options for COVID-19 tests: viral tests, which tell you if you have a current infection, and antibody tests, which reveal if you previously had the virus.


How do I get tested at ZOOM+Care?

Limiting the spread of COVID-19 is a top priority for our communities. To keep both you and our providers safe, we ask that you start with a VideoCare™ screening visit. To get started, schedule a visit with a VideoCare™ provider. We'll ask a few questions during your visit, then recommend the right test based on your symptoms. During checkout, we'll schedule your test collection at a time and place that works best for you. Your screening visit and test collection should take a combined total of 20 minutes. Don't worry—even though you'll have two visits, you'll only get charged once. Results are usually available within 3-5 days. Note: If you are scheduling a visit for someone under 18, or you do not have access to video-capable technology, please schedule a COVID-19 Screening Clinic Visit.

What will happen during the screening visit?

COVID-19 screening helps us make the right decisions about your care, including ordering the proper test(s). It also allows our staff to prepare for your test collection by putting on the correct protective gear. During your screening, your provider will ask you a few questions about your symptoms, past exposures, and personal needs. After the provider orders your test, we'll schedule a test collection at the time and place that works best for you.

What will happen when I arrive for my test collection?

For viral testing, a provider will help you collect a sample from your nose. The process is quick, and your provider will be with you every step of the way. For antibody testing, we'll perform a blood draw and send the sample to the lab. Regardless of which test you receive, you must wear a mask to your visit, observe social distancing guidelines, and not bring any guests. Once we get your results back from the lab, we'll contact you with information, instructions, and any next steps.

How does billing work- is the test covered by my insurance?

We'll only charge you once—even if you have a screening visit and a test collection visit. ZOOM+Care and our lab partner, LabCorp, will bill your insurance for the cost of the visit and any tests your provider orders. Please note: Some insurers are no longer covering antibody tests or asymptomatic screenings. We encourage you to connect with your insurer before scheduling to ask about your plan specific COVID-19 testing coverage.

I want to schedule COVID-19 screening for an adult
Covid 19 Testing

I have more questions about COVID testing at ZOOM+Care. Where can I learn more?