ZOOM+Care Online Help

Scheduling

How do I schedule a visit?
How do I schedule a visit for my kids?
How can I download your app?

ChatCare

What kind of treatment will I be prescribed over ChatCare?
What conditions can you treat through ChatCare?
What conditions require an in-clinic visit to be treated?

Billing and Insurance

What is a Visit Receipt?
Why do I have an outstanding balance?
Why is my Visit Receipt an estimate?

What We Treat

Do you test and treat STI/STDs?
Do you do drug testing and screening?
Can I get an IUD at ZOOM+Care?

ZOOM+Care Health Insurance

Questions about ZOOM+Care Health Insurance.

Troubleshooting

How do I follow-up with my ZOOM+Care Doctor?
What is the Perfect Visit®?
I missed taking my antibiotics. What should I do next?

Medical Provider Questions

How do I contact ZOOM+Care if I'm a medical provider?
What is ZOOM+Care Health Insurance Electronic Payor ID?
What is ZOOM+Care's NPI and Tax ID?

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