A few key indicators of the accuracy of a clinical laboratory test include Sensitivity and Specificity. Sensitivity is the ability of the test to correctly generate a positive result, or a True Positive. Specificity is the ability of the test to correctly generate a negative result, or a True Negative.

Each of the COVID-19 viral testing platforms used by ZOOM+Care have published Sensitivity and Specificity performance greater than 95%. We're continually monitoring these testing platforms to ensure our partners are meeting our rigorous quality standards and the expectations of our patients, clinicians, and the communities we serve.

In addition to the accuracy of the testing platform, the accuracy of the sample collection should also be considered. We've worked with our partners to provide a safe, pain-free sample collection procedure that maintains our testing platforms' high level of accuracy. ZOOM+Care's COVID-19 viral test allows a patient to self-collect a sample from their inner nostrils to screen for the virus. Thousands of samples have been collected using this procedure, demonstrating comparable accuracy with a provider collected nasopharyngeal sample, with far less patient discomfort and reduced risk of virus transmission.

App Support FAQs