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What We Treat FAQs

    Do you test and treat STI/STDs?

    Yes, all ZOOM+Care neighborhood clinics diagnose and treat STIs/STDs. To schedule a visit, go to zoomcare.com or the iOS App.

    How to schedule:

    1. Select Illness and Injury from the drop down menu
    2. Choose the time, location, and doctor that works for you.
    3. Next, log into your account or create an account for yourself (you must be over 18 years old).
    4. When finalizing your visit, you'll be asked "What's the reason for your visit?" Write "STD Check" as your reason.

    NOTE: We can't diagnose or treat STI/STD issues through ChatCare. You need to schedule an in-person visit.

    Do you do drug testing and screening?

    No. We don't do drug testing or screening.

    Can I get an IUD at ZOOM+Care?

    Yes, schedule a visit with our Gynecology Team today. To schedule a visit, go to zoomcare.com or the iOS App.

    How to schedule:

    1. Select Gynecology from the drop down menu
    2. Choose the time, location, and doctor that works for you.
    3. Next, log into your account or create an account for yourself (you must be over 18 years old).
    4. When finalizing your visit, you'll be asked "What's the reason for your visit?" Write "IUD Placement" as your reason.

    I need birth control. Where should I schedule?

    All ZOOM+Care neighborhood clinics offer birth control counseling. To schedule a visit, go to zoomcare.com or the iOS App.

    How to schedule:

    1. Select Illness and Injury from the drop down menu
    2. Choose the time, location, and doctor that works for you.
    3. Next, log into your account or create an account for yourself (you must be over 18 years old).
    4. When finalizing your visit, you'll be asked "What's the reason for your visit?" Write "Birth Control" as your reason.

    NOTE: If you're interested in advanced birth control like an IUD or Implanon, you should instead schedule with our gynecology specialists.

    To schedule a Gynecology Visit:

    1. Select Gynecology from the drop down menu
    2. Choose the time, location, and doctor that works for you.
    3. Next, log into your account or create an account for yourself (you must be over 18 years old). 4. When finalizing your visit, you'll be asked "What's the reason for your visit?" Write "Advanced Birth Control" as your reason.

    Where should I schedule my child's wellness visit?

    To schedule your child's wellness visit with a Zoom Pediatrician, go to zoomcare.com or the iOS App.

    How to schedule:

    1. Select Pediatrics from the drop down menu
    2. Choose the time, location, and doctor that works for you.
    3. Next, log into your account or create an account for yourself (you must be over 18 years old).
    4. Then, you'll be asked "Who is this visit for?" Choose "Someone else" and enter your child's information or select them from the drop down.
    5. When finalizing your visit, you'll be asked "What's the reason for your visit?" Write "Annual Wellness Visit" as your reason.

    NOTE: Don't forget to bring any medical paperwork you need for your child or dependent's school or sports team to your visit.

    What can I expect during my Annual Wellness Visit?

    Our annual wellness visit focuses on health screening and prevention.

    Your ZOOM+Care doctor will review your health history and complete an evidence-based prevention checklist focusing on the recommended labs, test, and vaccinations based on your age and lifestyle. Our providers follow the health screening guidelines outlined by the U.S. Preventive Services Task Force (USPSTF).

    Labs commonly ordered during an annual wellness visit include Pap smears for women, lipid panels, and STI/STD testing. These visits are also a great time for your annual flu shot. We may even update your booster shots or vaccinations for Tdap, hepatitis, and others.

    NOTE: This is not a visit focused on diagnosing or treating a specific medical problem. If you have any concerning symptoms or need ongoing care for chronic conditions, please schedule a visit in "Illness/Injury.

    Do you treat kids and minors?

    Yes, we care for thousands of kids every month. All our doctors are trained to care for kids, and we have ZOOM+Care Pediatrics delivering care for the full range of pediatric care. Schedule a visit at zoomcare.com or on the iOS App.

    How do labs and tests work at Zoom?

    We'll take the images and run the tests you need, all at ZOOM+Care. Rapid tests and blood draws are done on-site during your visit.

    ZOOM+Care Rapid Tests: Complete in-clinic
    Urinalysis (UA)
    Rapid Strep
    Rapid Mono
    TB (must return in 48-72 hours)
    Urine Pregnancy
    Flu A
    Flu B
    H. Pylori

    ZOOM+Care Lab Tests: Results within 24-48 hours
    Complete Blood Count (CBC)
    Complete Metabolic Panel (CMP)
    Basic Metabolic Panel (BMP)
    Lipid Panel
    A1C
    Strep A Throat Culture
    TSH
    FTS
    TSH with Reflux to FT4
    BV

    We partner with LabCorp for labs not listed here. 

    Can I get a flu shot at Zoom?

    Yes! Schedule a ZOOM+Care visit at zoomcare.com or on the iOS App. Enter your reason for visit as "Flu Shot" so we'll be ready for you when you arrive.

    How do I get my vaccination records?

    We log all the vaccinations you've received at ZOOM+Care. In some cases, we're able to look up the vaccinations you've received from other medical practices.

    Email our Help Team. We'll send you your vaccination record same-day.

    Can I get vaccinations at Zoom?

    Yes, schedule a ZOOM+Care visit at zoomcare.com or on the iOS App.

    We have the most common vaccines for adults and kids available at all ZOOM+Care locations. For completing the full pediatric immunization schedule, schedule with ZOOM+Care Pediatrics.

    Vaccines available at all ZOOM+Care Locations:
    TD Tdap Hep B (3 shot series, for ages 13+)
    Hep A (2 shot series, for ages 13+) HPV (3 shot series)
    Flu

    Vaccines available only through ZOOM+Care Pediatrics:
    DTaP
    Hep A
    Hep B
    Hib MMR (Measles, Mumps, Rubella)
    MCV4 (Meningococcal)
    Pneumococcus
    Pentacel (DTAP-Hib-IPV)
    RV
    Varicella
    Polio
    HPV

    Can I get travel vaccinations at Zoom?

    We don't carry travel vaccines such as Yellow Fever, Typhoid, Polio, and Rabies. We can prescribe prophylactic medication for travel, such as malaria prophylaxis.

    I need a DOT, FAA, or USCIS Immigration Physical. Can you take care of that?

    No, we don't do Department of Transportation (DOT), Federal Aviation Administration (FAA) or United States Citizenship and Immigration Services Physicals.

    Where do I go to get my wart removed?

    All ZOOM+Care neighborhood clinics can remove warts. Schedule a ZOOM+Care visit at zoomcare.com or on the iOS App 

    Can I get my PPD/TB/Tuberculosis test at Zoom?

    Yes, schedule a same-day ZOOM+Care visit at zoomcare.com or on the iOS App to start your PPD/Tuberculosis test. Add "PPD or TB Test" as your reason for visit.

    To get your results, return to a clinic within 48-72 hours later to have the test checked. No need to schedule a visit for your results. You can stop by any of our locations to get your results read. You don't have to return to the clinic where your test was placed. You may have to wait a few minutes for your doctor to interpret the results.

    Note: If your school or work requires paperwork to be filled out. Please bring it when you get your results read.

    Can you treat chronic pain?

    Yes, schedule a ZOOM+Care visit at zoomcare.com or on the iOS App. We treat chronic pain with chiropractic, physical therapy, and mental health care, and do not prescribe opioids, benzo, or narcotics. Schedule today to find out about our pain management options.


    *Note: You must be 18 or older to see a mental health specialist at ZOOM+Care.

    Do you prescribe controlled substances, opioids, narcotics?

    ZOOM+Care doesn't prescribe opioids, benzos, or narcotics for pain management. Schedule a ZOOM+Care visit at zoomcare.com or on the iOS App to find out about other pain management options.

    Do you prescribe medical marijuana?

    No, ZOOM+Care doesn't prescribe medical marijuana.

    Do you prescribe service animals?

    No, ZOOM+Care doesn't prescribe service animals.

    How can I get a doctors note about my recent ZOOM+Care Visit?

    Email our Help Team. They'll reach out to your doctor. If your doctor approves we'll email you a doctor's note.

    What if I have an Emergency- where will you send me?

    If you have a serious but not life-threatening emergency, we'll send you to ZOOM+Care Super. Or, you can directly schedule from zoomcare.com or the iOS App. You'll be treated by board-certified Emergency Doctors equipped with CT, ultrasound, digital x-ray, on-site labs, meds, and much more.

    If you're having a life-threatening emergency go to the ER or call 911.

    Where will I get my labs, tests, and x-rays done?

    We'll take all the images and run any tests you need, only at ZOOM+Care. We only refer out if ZOOM+Care does not have the test available at ZOOM+Care. And then we refer only to select test centers. You can check your results on the App.