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What We Treat

FAQs

Do you test and treat STI/STDs?

Yes, all ZOOM+Care neighborhood clinics diagnose and treat STIs/STDs. To schedule a visit, go to zoomcare.com or the iOS App.

How to schedule:

  1. Select Illness and Injury from the drop down menu
  2. Choose the time, location, and doctor that works for you.
  3. Next, log into your account or create an account for yourself (you must be over 18 years old).
  4. When finalizing your visit, you'll be asked "What's the reason for your visit?" Write "STD Check" as your reason.

NOTE: We can't diagnose or treat STI/STD issues through ChatCare. You need to schedule an in-person visit.

Do you do drug testing and screening?

No, we don't do drug testing or screening.

Can I get an IUD at ZOOM+Care?

Yes! Please schedule a visit with our Gynecology (Women's Health) Team today. To schedule a visit, go to zoomcare.com or the iOS App.

How to schedule:

  1. Select Gynecology (Women's Health) from the drop-down menu
  2. Choose the time, location, and doctor that works for you.
  3. Next, log in to your account or create an account for yourself (you must be over 18 years old).
  4. When finalizing your visit, you'll be asked, "What's the reason for your visit?" Write "IUD Placement" as your reason.
I need birth control. Where should I schedule?

All ZOOM+Care neighborhood clinics offer birth control counseling. To schedule a visit, go to zoomcare.com or through the App.

How to schedule:

  1. Select Illness and Injury from the drop-down menu
  2. Choose the time, location, and doctor that works for you.
  3. Next, log in to your account or create an account for yourself (you must be over 18 years old).
  4. When finalizing your visit, you'll be asked, "What's the reason for your visit?" Write "Birth Control" as your reason.

NOTE: If you're interested in advanced birth control like an IUD or Implanon, you should instead schedule with our gynecology (women's health) specialists.

To schedule a Gynecology (Women's Health) Visit:

  1. Select Gynecology (Women's Health) from the drop-down menu
  2. Choose the time, location, and doctor that works for you.
  3. Next, log into your account or create an account for yourself (you must be over 18 years old)
  4. When finalizing your visit, you'll be asked, "What's the reason for your visit?" Write "Advanced Birth Control" as your reason.
Does ZOOM+Care offer children's wellness visits?

ZOOM+Care does not offer well-child visits or pediatric vaccines. All of our doctors are trained to perform basic sports or camp physicals. Schedule a visit at zoomcare.com or the iOS app, and don't forget to bring any medical paperwork you need for your child or dependent's sports team or camp to your visit.

What can I expect during my Annual Wellness Visit?

Our annual wellness visit focuses on health screening and prevention. Schedule with Primary Care for this type of visit.

Your ZOOM+Care doctor will review your health history and complete an evidence-based prevention checklist focusing on the recommended labs, test, and vaccinations based on your age and lifestyle. Our providers follow the health screening guidelines outlined by the U.S. Preventive Services Task Force (USPSTF).

Labs commonly ordered during an annual wellness visit include Pap smears for women, lipid panels, and STI/STD testing. These visits are also a great time for your annual flu shot. We may even update your booster shots or vaccinations for Tdap, hepatitis, and others.

NOTE: This is not a visit focused on diagnosing or treating a specific medical problem. If you have any concerning symptoms or need ongoing care for chronic conditions, please schedule an Illness/Injury visit.

Do you treat kids and minors?

Yes, we care for thousands of kids every month! All of our doctors are trained to care for kids' illnesses and injuries. However, ZOOM+Care does not offer pediatric well-child visits or pediatric vaccines. Schedule a same-day visit on the web or in the ZOOM+Care app.

How do labs and tests work at ZOOM+Care?

We can run all the tests you need—all at ZOOM+Care. Rapid tests and blood draws are done on-site during your visit.

ZOOM+Care Rapid Tests: Complete in-clinic

  • Urinalysis (UA)
  • Rapid Strep
  • Rapid Mono
  • TB (must return in 48-72 hours)
  • Urine Pregnancy
  • Flu A
  • Flu B

ZOOM+Care Lab Tests: Results within 24-48 hours

  • Complete Blood Count (CBC)
  • Complete Metabolic Panel (CMP)
  • Basic Metabolic Panel (BMP)
  • Lipid Panel
  • Confirmatory Strep A
  • TSH
  • FT4
  • TSH with Reflex to FT4
  • BV
  • Gonorrhea/Chlamydia
  • Bacterial Vaginitis Panel (BV)
  • Varicella Zoster Virus
  • Herpes Simplex 1 & 2
  • Lipase

We partner with LabCorp for labs not listed here.

For COVID testing, see our COVID testing FAQs.

Can I get a flu shot at ZOOM+Care?

Yes! Schedule a 5-minute Flu Shot visit on the web or in the ZOOM+Care app. Enter your reason for visit as "Flu Shot" so we'll be ready for you when you arrive.

How do I get my vaccination records?

We log all the vaccinations you've received at ZOOM+Care. In some cases, we're able to look up the vaccinations you've received from other medical practices.

Please email our Help Team, and we'll send you your vaccination record the same day.

Can I get vaccinations at ZOOM+Care?

Yes, you can! Schedule a same-day visit on the web or in the ZOOM+Care app.

We have the most common vaccines for adults and kids available at all ZOOM+Care locations. ZOOM+Care does not offer a complete list of pediatric vaccines.

Vaccines available at all ZOOM+Care Locations:

  • TD
  • Tdap
  • Hep B (3 shot series, for ages 13+)
  • Hep A (2 shot series, for ages 13+)
  • HPV (3 shot series)
  • Flu
Can I get travel vaccinations at ZOOM+Care?

We don't carry travel vaccines such as Yellow Fever, Typhoid, Polio, and Rabies. We can prescribe prophylactic medication for travel, such as malaria prophylaxis.

I need a DOT, FAA, or USCIS Immigration Physical. Can you take care of that?

No, we don't do Department of Transportation (DOT), Federal Aviation Administration (FAA) or United States Citizenship and Immigration Services Physicals.

Where do I go to get my wart removed?

All ZOOM+Care neighborhood clinics can remove warts. Schedule a same-day visit on the web or in the ZOOM+Care app.

Can I get my PPD/TB/Tuberculosis test at ZOOM+Care?

Yes, schedule a same-day visit on the web or in the ZOOM+Care app to start your PPD/Tuberculosis test. Add "PPD or TB Test" as your reason for visit.

To get your results, return to a clinic within 48-72 hours later to have the test checked. There's no need to schedule a visit to receive your results—you can stop by any of our locations to get your results read. You don't have to return to the clinic where your test was placed. You may have to wait a few minutes for your doctor to interpret the results.

Note: If your school or work requires paperwork to be filled out. Please bring it when you get your results read.



Can you treat chronic pain?

Yes! We treat chronic pain with chiropractic care, physical therapy, and mental health care. We do not prescribe opioids, benzos, or narcotics. Schedule a ZOOM+Care visit at zoomcare.com or in the ZOOM+Care app to find out about our pain management options.


*Note: You must be 18 or older to see a mental health specialist at ZOOM+Care.

Do you prescribe controlled substances, opioids, narcotics?

ZOOM+Care doesn't prescribe opioids, benzos, or narcotics for pain management. Schedule a ZOOM+Care visit at zoomcare.com or in the ZOOM+Care app to find out about other pain management options.

Do you prescribe medical marijuana?

No, ZOOM+Care doesn't prescribe medical marijuana.

Do you prescribe service animals?

No, ZOOM+Care doesn't prescribe service animals at this time.

How can I get a doctors note about my recent ZOOM+Care Visit?

Please email our Help Team, and they'll reach out to your doctor. If your doctor approves, we'll email you a doctor's note.

What if I have an Emergency? Where will you send me?

ZOOM+Care is not a hospital ER. If you have a serious but non-life-threatening emergency, we'll send you to ZOOM+Super. Or, you can directly schedule Emergency Care from zoomcare.com or the ZOOM+Care app. You'll be treated by board-certified Emergency physicians equipped with CT, ultrasound, digital x-ray, on-site labs, meds, and much more.

If you're having a life-threatening emergency go to the ER or call 911.

Where will I get my labs, tests, and x-rays done?

We'll take all the images and run any tests you need, only at ZOOM+Care. We only refer out if ZOOM+Care does not have the test available—and we refer only to select test centers. You can check your results in your Timeline on the web or in the ZOOM+Care app.