Visits By Phone FAQs

Why can’t I schedule an in-person visit at a ZOOM+Care clinic?
So, I can only Chat or schedule a phone call with a provider?
What if I know I need an in-person exam or procedure?
What if my health issue is an emergency?
Who will I be talking to on the phone?
Can I just walk-in to a clinic?
If I need an in-person visit after my phone visit, will I be charged twice?
How much does a Phone Visit cost? Can I bill insurance for a phone call with a provider?
Can I schedule a COVID-19 test or COVID-19 treatment over the phone?

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