ZOOM+Care Launches Free Chat Care

Date: Wednesday, October 12, 2016
Source: ZOOM+
ZOOM+Care Launches Free Chat Care

New chat service provides instant online diagnosis and treatment for hundreds of conditions

HILLSBORO, Ore.Oct. 12, 2016 /PRNewswire/ -- ZOOM+, the innovator of on-demand healthcare and Performance Health Insurance (PHI), today announced the launch of ZOOM+Care Chat, one of the nation's first chat-based services providing medical advice and guidance, diagnosis and treatment, prescription orders and refills, and scheduling and referrals.

Ten years ago, ZOOM+ disrupted the healthcare industry by bringing on-demand healthcare to neighborhoods throughoutPortland and Seattle. Supported by years of healthcare research linking quicker access to better health, the ZOOM+ on-demand neighborhood model delivers faster access to quality healthcare. ZOOM+ calls it Twice. ½. Ten. Twice the health, at half the cost, with ten times the delight.

ZOOM+Care Chat delivers on this promise by providing instant access to healthcare via a smartphone, tablet, or computer. Using the ZOOM+ website or iOS app, people can chat with a physician, naturopathic doctor, nurse practitioner, or physician's assistant whether they are at home, in the office, or on the go. ZOOM+Care Chat providers deliver medical advice and guidance, diagnose and treat hundreds of common conditions, order and refill prescriptions, and schedule visits at ZOOM+Care neighborhood clinics if needed.

Unlike a traditional doctor's office visit, ZOOM+Care Chat is a quick conversation that typically takes less than seven minutes. A summary of each chat is added instantly to the individual's medical record and is accessible through the ZOOM+ website or iOS app. If it's determined that an in-person visit is required, the visit can be scheduled from within the chat session. Clinic providers can also access the chat history through the medical record to streamline the transition of care from chat to clinics and to eliminate redundancies.

ZOOM+Care Chat can be used anywhere in the world by ZOOM+ PHI Members and people who have been to ZOOM+ in the past three years. People using ZOOM+ for the first time need to reside within one hour of a ZOOM+Care clinic in Oregon. ZOOM+Care Chat is available seven days a week between 10 am and 9 pm PST and will initially be free of charge, without any limits on frequency of use.

"We're excited about ZOOM+Care Chat," said Albert DiPiero, M.D., Chief Medical Officer and co-founder. "Research shows that access to care equates to better health, and ZOOM+Care Chat provides instant access to online diagnosis and treatment by trusted professionals wherever people are. It's like having a doctor in the family."

"ZOOM+ has led the way in radicalizing access to healthcare for a decade now," said Dave Sanders, M.D., CEO and co-founder. "As pioneers in the on-demand retail healthcare and performance health insurance space, we're now trailblazing a new category of care with ZOOM+Care Chat. We're committed to making care faster, easier, and more affordable. We're breaking down the barriers so people can get care when and wherever they need it."

More information on ZOOM+Care Chat can be found at www.zoomcare.com/chat.

About ZOOM+

ZOOM+, the Portland-based innovator of on-demand healthcare, is creating the nation's first health insurance system built from the ground up to enhance human performance. By seamlessly combining the security of traditional health insurance with membership-based brain, cellular and strength/stamina training and coaching, ZOOM+ Performance Health Insurance is empowering people to reach their full potential. Co-founded in 2006 in Portland, Oregon by healthcare entrepreneurs David Sanders, M.D., and Albert DiPiero, M.D., ZOOM+ (formerly called ZoomCare) was built on the promise of delivering "Twice the Health At Half the Cost With Ten Times the Delight." ZOOM+ is a privately held company currently operating 33 neighborhood clinics in PortlandVancouver and Seattle. ZOOM+ was selected one of the most admired healthcare companies in Oregon in 2014 and has been a finalist for the Oregon Entrepreneur Network's Growth Company of the Year. Dave Sanders was an EY Entrepreneur Of The Year® 2015 Award winner in the Pacific Northwest.

ZOOM+ has been responsible for many retail healthcare firsts. The company built the first mobile online scheduler with same-day access to more than 800 no-wait appointments; created the innovative neighborhood retail clinic format; invented the "Magic Minute" and "Painless Procedure;" helped pass legislation allowing clinics to provide prescription medications and for video medical visits to be paid for by insurance companies; published transparent prices on the website; offered convenient office hours 365 days a year, in some cases until midnight.

For additional information about ZOOM+, please visit ZoomCare.com and our Facebook page.


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